Do you have access to celebrities? Yes, you do!
You don't have to be an entertainment brand with access to famous artists to take advantage of Hoop.la's featured guest function. For example, your customers might want to ask your CEO questions, or you might bring on an expert in your industry to chat with your audience.
Including a Featured Guest in a Hoop.la Chat Event
Here's how to set up a featured guest chat in Hoop.la:
- First, make sure you have the chat events module enabled. Go to your Admin Control Panel, under Modules > Configuration, and ensure that there is a check next to Chat Events.
- Go back to your Admin Control Panel and click Modules > Chat Events > Create Chat Event. Fill in the details of your event, and select Add Featured Guest.
- The popup will allow you to select any community member, or send an email invitation to anyone. You can tailor the message that is sent. Remember that you can choose to receive questions in advance of the chat if you select "moderate posts."
On the date of the chat event, participants will be notified, and they can click the link in the notification email, or go to the chat events area of the Hoop.la. The posts made by the featured guest go live immediately, regardless of whether you have moderation turned on.
If you are using moderation, the chat moderators can choose which posts go live, making the conversation flow more smoothly and eliminating duplicate questions.
Hoop.la automatically saves the chat content for later viewing.