Tagged With "Super Admin"

Reply

Re: Need Super Admin access

Lori ·
Hi, Andy: Looks like the last contact we had was John Harper...and it sounds like he's gone, now? You can verify your ownership of the account by a letter on letterhead, if that works for you. You can attach it to this ticket (a PDF), or send it to me directly at lori@socialstrata.com . The letter should just simply say that you have authority to be granted ownership of the account. Once we have that, we can set the Primary Admin to the registered user of your choice--we'll just need the...
Issue

Need Super Admin access

amarkham ·
We have been using Eve forums for quite some time and have had enough turnover that we are left with no accounts that have Super Admin permissions. There are likely old user accounts that have them, but we aren't able to access them. Is it feasible to prove my ownership of the product and get added as one so that we can set up a supportable long-term process? Thank you, Andy Markham VP, Engineering @ Military.com/Monster.com http://forums.military.com/eve
Suggestion

Super Admin for specific forum

ST ·
Please make it possible to give a permission circle the ability to control all aspects of a specific forum but without access to other forums. This would allow me to create one administrator (or a permission circle of people) for a forum without giving away the keys to the kingdom. Thanks, ST
Reply

Re: Impersonate a Member

Ted O'Neill ·
Hi ST- As a matter of fact, we do have plans to support that as part of a larger overall release in the future (though it is not something scheduled for the near term). Without going into too many details, the release includes the following core components: -- Allowing admins to sign in as any user on the site -- Supporting an Admin Event Log, which lists all admin actions performed on the site, as well as some other critical actions, like whenever content is deleted or edited. -- Support...
Suggestion

Impersonate a Member

ST ·
It would be great if a Super Admin could temporarily impersonate a member. This would allow a Super Admin to inhabit the member's experience and to change settings if necessary. I understand that a member could later go in and change their settings, and that would be fine. I understand that there could be privacy issues. I don't think that the exposure is greater than is already possible if a Super Admin changes a member's password to access the account. Is this on the development timeline?
Reply

Re: Setting others' notifications

Dave Dreezer ·
Hi Emma, No, an admin cannot adjust a user's notifications. You can adjust the default notifications that are applied for all new members when they register, but there is no way to retroactively adjust either all members, or a single individual's notifications. In the spirit of teaching them how to fish you could point them to this knowledgebase entry , or create your own for them to read.
Reply

Re: Need Super Admin access

Lori ·
Hi, Andy: Do you still need assistance with this? Lori
Reply

Re: Need Super Admin access

amarkham ·
At this point, I think we're ok. I reached out to John Harper and he's going to take point for now. Thanks! Andy
Reply

Re: Need Super Admin access

Lori ·
Great! OK, I'll close this topic, then, but you can reopen it, or just open a new one if the need arises. Take care, Lori
Question

viewing/adjusting notification settings

Emma Firsten-Kaufman ·
Is there any way for Super Admins to: a) view members' notifications settings? b) adjust members' notification settings?
Reply

Re: viewing/adjusting notification settings

Lori ·
Hi, Emma: At this time, there is not. We gave you a quote last August for a Feature Expedite on that: It's not on our development schedule as of now. If you're interested in moving forward with that, I can make sure that the quote is still good, if you're interested--just let me know! Thanks, Lori
Reply

Re: viewing/adjusting notification settings

Emma Firsten-Kaufman ·
Thank you, Lori!
Reply

Re: viewing/adjusting notification settings

Lori ·
You're welcome, Emma!
Reply

Re: Setting others' notifications

Emma Firsten-Kaufman ·
Ok, thanks Dave!
Question

Setting others' notifications

Emma Firsten-Kaufman ·
Is there any way our Super Admins can adjust members' notification settings for them? This seems to be a request we are getting more and more frequently from people as our community grows. Thanks! Emma
Post


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