Account deactivated?

Product: Hoop.la
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This topic has been assigned to Lori by Lori.

Hi, Christian:

You definitely haven't been deactivated, so my apologies for the confusion!

We upgraded our version of Freshbooks this summer, and this is the first time I've heard of this issue. I'm going to do a little troubleshooting, which will include sending you a new email (so that I can cc myself). 

I'll post back here when I have some information for you, but you can ignore the new email for the moment.

Lori

Hi, Christian:

Can you please try the link in the email that you will have just received?

I deleted you and added you back to the account--let's see if that worked.

Thanks!

Lori

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