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This topic has been assigned to Lori by Lori.

Hi, Robert:

There was nothing attached to your post, so I can't see what you are referring to. I can see that you have 3 Super Admins, but I don't see another circle for Admins.

Your plan has a limit of 4 Administrators, so if you're trying to add more than one Super Admin, that could be a problem, but only if you intend to wind up with more than 4.

I can also see that you have a number of custom circles, but nothing with 36 members.

You should definitely be able to add a Super Admin to your site. Can you tell me what's happening when you try?

Lori

Hi, Robert:

I can see that, yes, thanks. 

I don't understand why it says that, though, and so I'll need to get some help. I'll get back to you as soon as I can, but it might not be before Monday.

Thanks!

Lori

Hi, Robert:

It looks like you have a lot of members with the ability to moderate content, which is an administrative permission. All of your Talent Academy circles include the permission to moderate content in the Talent Academy forums (which is an Administrative permission), and those all add up to about 32. If you really want those users to moderate content, you'll need to change to a plan that accommodates a lot more Admins. 

If you didn't intend for them to be moderators, you can simply remove that permission here: https://members.thegrantscolle...p/permissions/forums (scroll down to the Talent Academy forums to see the MODERATE CONTENT permission).

If you are interested in a quote for a different plan that would accommodate more Admins, let me know.

Lori

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