Hoop.la Error Message

Service: FeePod, Hoop.la

Please describe what you were doing when you got this error:  Got an e-mail that says my subscription has been cancelled.  No clue why.  Clicked a link in the e-mail and got this error message.  I don't want to cancel my membership. 


Reference ID: 57601821031533961[687763437][-1371202990]21.3.b51.2daf4a6-db075.ps001

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Hi Brad,

Contrary to what the confusing email said, your OGR Digital Subscription has NOT been cancelled. The OGR Digital Library was upgraded, which meant moving your Digital Subscription from one computer to another. That cancellation email was not supposed to have been sent to you. Obviously we made a mistake and they got sent out.

You should have another email with the subject line "Important News About Your Digital Subscription!" which you should read.

We apologize for the confusion.

Please note that your subscription is no longer managed by FeePod, which is the subscription service we operate. If you have any further questions or issues, you will need to direct them to the OGR administrator.

Hope this helps!


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